FCC issues Further Notice of Proposed Rulemaking regarding safeguards to shield 911 Call Centers from Robocalls


On October 1, 2021 the FCC released a Further Notice of Proposed Rulemaking (FPRM) regarding protecting 911 call centers from disruptive robocalls (CG Docket No 12-129 and PS Docket No 21-343). This FPRM would require voice service providers to block robocalls made to 911 call center telephone numbers listed on a PSAP Do-Not-Call registry. The FPRM seeks information on how best to fulfill the goal of protecting 911 centers in a manner that avoids potential security risks of making the registered numbers available to those claiming to be autodialer operators. The NPRM also seeks comment on ways to protect 911 centers from cyberattacks and disruptions other than those conducted with robocalls.

The full document can be found here: https://docs.fcc.gov/public/attachments/FCC-21-108A1.pdf or by searching for FCC 21-108.