Public Safety Radio Dispatcher Trainee


  • Full Time
  • San Jose, CA
  • This position has been filled

Website SJFD San Jose Fire Department

Public Safety Radio Dispatcher Trainee (PSRDT)

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The application period for this position:

June 30, 2023 – July 28, 2023

PSRDT annual salary rate is $85,525.44 and hourly rate is $41.12*.

Upon successful completion of training, PSRDTs are eligible for promotion to the Public Safety Radio Dispatcher (PSRD) classification.  The salary range for the PSRD classification is currently $94,928.16 – $115,468.08 per year*.

*Includes an approximate five percent (5%) ongoing non-pensionable compensation pay.

For more information about San José Fire Department Communications, visit: www.sjfd911.org

  • The PSRD position is a dynamic and integral link in the chain of public safety. PSRDs serve a critical role in assuring that emergency services are delivered promptly and effectively.
  • PSRDs answer 9-1-1 emergency and non-emergency calls for fire department and emergency medical assistance.
  • PSRDs provide life-saving instructions to callers until responders arrive.  This includes providing over-the-phone instructions on CPR, choking rescue, and childbirth, along with ensuring caller safety during fire, HAZMAT, and other dangerous incidents.
  • PSRDs ensure that responders are sent to the correct location, equipped with the information they need to handle the emergency.
  • PSRDs support the needs of responders throughout emergency incidents.  They assist incident commanders with managing and tracking resources, mobilizing logistical needs and ensuring personnel accountability and safety.
  • The PSRDT position is the San Jose Fire Department’s entry-level classification for those interested in a challenging and rewarding career in the field of 9-1-1 emergency communications.
  • Lateral applicants also welcome
  • Additional pay and benefits:
    • Shift differential payment
    • Bilingual pay differential
    • $500 uniform allowance
    • Medical, dental and vision plans
    • City of San José retirement

To apply for this position, visit: https://sanjoseca.taleo.net/careersection/ex/jobdetail.ftl?job=2300974&tz=GMT-07:00&tzname=America/Los_Angeles