Yearly Archives: 2013


July and August Meetings 1

There are some big events coming up, especially here at our monthly chapter meetings.  First off, be sure to attend July 11 in Cordelia when John Facella, SR VP of RCC, a well-respected consulting authority on all things public safety communications, will provide an update on legislative and regulatory developments, […]


Training Surveys

Are you interested in helping shape the future training opportunities with NAPCO? Are there certain aspects of a training program you would like to see added? Whether you are a dispatcher, or officer, support, or administrator, please take some time to visit two surveys we have available, each one takes […]


President’s Message (June 2013)

On behalf of all members of the Northern California chapter of APCO International, I want to thank Chuck Berdan for his work as our representative on the State 911 Advisory Board. His efforts have already proven worthwhile as the State 911 Emergency Communications Office, under the direction of Karen Wong, […]


Virtual Town Hall Meeting Notes

The State 9-1-1 Office held a Virtual Town Hall meeting the afternoon of 6/26/13. Download the presentation here. Here are my notes of interesting items: Language Line • The Language Line transition will be effective July 1. $0.59 per minute. • PSAPs will no longer need to cut a PO […]


State 9-1-1 Office Announces Policy Changes

On June 10th the State 9-1-1 Office announced changes to two sections of the 9-1-1 Manual:  Travel Reimbursements and Training Policies.  In summary, the changes to the Travel Reimbursement Policy are that they will now use the State of California reimbursement rates for mileage and hotel charges.  The full policy can […]