Are you interested in helping shape the future training opportunities with NAPCO? Are there certain aspects of a training program you would like to see added? Whether you are a dispatcher, or officer, support, or administrator, please take some time to visit two surveys we have available, each one takes […]
On behalf of all members of the Northern California chapter of APCO International, I want to thank Chuck Berdan for his work as our representative on the State 911 Advisory Board. His efforts have already proven worthwhile as the State 911 Emergency Communications Office, under the direction of Karen Wong, […]
The newest frequency log containing FCC updates for Northern California has been posted and is ready for download from NAPCO.org.
The State 9-1-1 Office held a Virtual Town Hall meeting the afternoon of 6/26/13. Download the presentation here. Here are my notes of interesting items: Language Line • The Language Line transition will be effective July 1. $0.59 per minute. • PSAPs will no longer need to cut a PO […]
In case you didn’t get the letter from the State 9-1-1 Office, there are some actions all PSAPs need to take regarding Language Interpretation Services. The current State Contract with CanTalk expires on June 30, 2013. You need to transition to the new contractor – Language Line Solutions (LLS). And […]
The newest frequency log containing FCC updates for Northern California has been posted and is ready for download from NAPCO.org.
The newest frequency log containing FCC updates for Northern California has been posted and is ready for download from NAPCO.org.
On June 10th the State 9-1-1 Office announced changes to two sections of the 9-1-1 Manual: Travel Reimbursements and Training Policies. In summary, the changes to the Travel Reimbursement Policy are that they will now use the State of California reimbursement rates for mileage and hotel charges. The full policy can […]
State 9-1-1 has announced that Language Line Services (LLS) will be awarded the Foreign Language Emergency Interpretation Services contract for 9-1-1 in California. The current state contract with CanTalk will expire on June 30, 2013. The new State Contract needs to be executed by the Department of General Services (DGS) before services […]
APCO International is pleased to announce that the General Manager and members of the First Responder Network Authority (FirstNet) will speak at APCO 2013 taking place August 18-21 in Anaheim, CA. FirstNet General Manager Bill D’Agostino will make introductory remarks during the Distinguished Achievers Breakfast on Tuesday, August 20 starting […]